ISO/IEC 27018 Cloud Privacy Controls

LOCATION
  • International
industry
  • All
Requirements

6

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Achieve Compliance Confidence

Understanding ISO 27018: Privacy Assurance in the Cloud

ISO 27018 builds on ISO 27001 by focusing on cloud-specific privacy risks—clarifying controller/processor duties, mandating consent and purpose limitation, and requiring transparent handling of PII. Certification signals to regulators and customers that your cloud environment meets globally recognized privacy safeguards.

Forgepath helps you operationalize every requirement: scoping PII boundaries, drafting privacy notices, implementing encryption and deletion workflows, and integrating continuous monitoring—all while aligning with GDPR, CCPA, and SOC 2 privacy criteria to streamline multi-framework audits.

Be Informed

ISO 27018 Compliance At a Glance

ISO/IEC 27018 is the international code of practice for protecting personally identifiable information (PII) in public-cloud computing, extending ISO 27001/27002 with privacy-specific controls for cloud service providers (CSPs) and customers (CSCs).

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PII Processing Governance

Document lawful basis, processing purposes, geographic boundaries, and roles of controller vs. processor for all cloud PII.

Consent & Data Subject Rights

Obtain, record, and manage consent; provide mechanisms for access, correction, deletion, and export of PII stored in the cloud.

Purpose Limitation & Data Minimization

Ensure PII is collected only for specified purposes and retained no longer than necessary; enforce deletion and retention schedules.

Security of PII in Transit & at Rest

Apply strong encryption, key-management, segregation of tenant data, and secure backup/restore processes.

Transparency & Notice

Publish clear privacy notices, disclose sub-processor lists, and notify customers of material changes affecting PII.

Incident Response & Breach Notification

Establish procedures for prompt detection, containment, forensic preservation, and notification of PII breaches to customers and regulators.

accordion-icon How Forgepath Can Help

Breach Response Playbooks

Develop, test, and refine incident-response plans that meet 27018 notification timelines.

Table-Top Exercises

Simulate real-world incidents and disasters to ensure your incident response plan is battle-ready and compliant with ISO 27018 requirements.

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Jeromy Labit
Director, Cloud Systems & Security
ZERO
Working With ForgePath

Forgepath delivered outstanding service on our network and app security tests.

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Jeromy Labit
Director, Cloud Systems & Security
ZERO

Forgepath delivered outstanding service on both our network penetration test and application security assessment.

When a critical customer need arose, they quickly adjusted their schedule to meet our urgent timeline without compromising quality. Their technical expertise, clear guidance, and hands-on remediation support helped us meet our EOY goals efficiently.

We were especially impressed by their flexibility, responsiveness, and professionalism throughout the process.

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H.T. Gordon
Chief Executive Officer
Parsysco
Working With ForgePath

Forgepath separates themselves from the rest as they’re a true security partner.

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H.T. Gordon
Chief Executive Officer
Parsysco

Forgepath separates themselves from the rest as they’re a true security partner to Parsysco. They took the time to understand our requirements and how things were working with our previous provider. We were impressed by how quickly they formulated a new strategy and approach. They helped us identify our challenges and consistently brought forward solutions that were in Parsysco’s best interest.

Most vendors only care about selling something, Forgepath took the personal relationship and partnership approach that we value greatly.

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Ready to Get Started?

Earn Customer Trust with ISO 27018 Privacy Controls

Safeguard personal data, satisfy global privacy expectations, and accelerate cloud adoption. Forgepath guides you from gap analysis to certification—deploying robust governance, automated security, and auditable evidence so your cloud services remain secure, transparent, and compliant.
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FAQ

Have Questions About ISO 27018?

Yes—ISO 27018 is an extension of ISO 27001/27002; you must implement or be implementing an ISMS.

27017 covers general cloud-security controls; 27018 focuses specifically on privacy and PII protection in the cloud.

Voluntary, but often required by enterprise customers and helpful for GDPR and CCPA due-diligence.

With an existing ISMS, most organizations complete ISO 27018 readiness and certification in 6–12 weeks.

No. Forgepath prepares you for certification; accredited certification bodies perform the audit and issue the certificate.

All public-cloud services (IaaS, PaaS, SaaS) handling personally identifiable information.

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