Higher Report-First Rates
Employees escalate suspicious messages and calls sooner, shrinking dwell time.
Most breaches don’t begin with malware—they start with a believable message, a rushed approval, or a friendly voice on the phone. Our social engineering engagements mirror how real attackers operate in your world: invoice changes and vendor spoofing for finance, inbox-rule manipulation and OAuth bait for knowledge workers, VIP impersonation for executives, and help-desk pretexts that squeeze past identity proofing. The aim isn’t to shame—it’s to reveal decision points where verification fails, where process diverges from policy, and where attackers win on tone and timing.
You’ll see which cues employees notice (and which they miss), how quickly suspicious activity is reported, and where workflow design invites mistakes. We pair findings with practical guardrails: specific verification steps, stronger out-of-band checks, help-desk scripts, and small UI/policy tweaks that change outcomes. The payoff is a workforce that recognizes manipulation, a process that resists it, and leaders who understand the real exposure in dollars and decisions—not just click rates.
Employees escalate suspicious messages and calls sooner, shrinking dwell time.
Clear out-of-band checks for payments, password resets, and access requests.
Identity proofing scripts and denial language that stop social pretexts.
Targeted guidance for VIP workflows and assistant/EA protections.
Training and guardrails across email, voice, SMS, chat, and (where scoped) onsite.
Evidence tied to business processes—what failed, why it mattered, and how to fix it.