Incident Response Retainer Services

Be ready before the breach

A Retainer That Puts Process, People, and Evidence First

When an incident hits, clarity and speed determine outcomes. Forgepath’s Incident Response Retainer gives you pre-agreed activation steps, prepared playbooks, and access to forensics and response specialists who know how to triage, contain, and investigate without destroying evidence. We align the retainer to how you operate—tooling, environments, legal and compliance needs—and make sure decision-makers know how to engage quickly.

Scope typically includes triage guidance, containment strategy, forensic collection and analysis, scoping of affected systems and data, recovery support, and post-incident reporting. Ahead of any incident, we help you finalize communications paths, evidence-handling practices, and coordination with legal, privacy, and external stakeholders—reducing confusion when it matters most.

No chaos. Just a plan.

Inside Your Incident Response Retainer

From activation to recovery, the retainer equips your team with clear steps, expert guidance, and the artifacts leaders need to act.

Talk to An Expert

Core response support when you need it.

Triage & Containment: initial scoping, decision support, containment options that preserve evidence.
Forensics: acquisition planning, memory/disk/ cloud artifact collection, timeline and indicator analysis.
Investigation: root cause analysis, lateral-movement mapping, data-at-risk assessment.
Recovery Support: clean build guidance, credential hygiene, and sequencing to avoid reinfection.
Reporting: technical notes for engineers and summaries leaders can share with stakeholders.

Clarity that saves minutes.

How to activate: single contact route (email/phone/ticket) tied to your call tree.
What we need: incident summary, suspected scope, systems involved, current mitigations taken.
What you’ll get: an immediate coordination channel, roles established, and a first-hour plan; deeper support proceeds per the retainer scope and agreed SLAs.

Preserve facts, then move fast.

Evidence: chain-of-custody guidance, acquisition priorities, and safe triage steps for EDR, logs, and cloud artifacts.
Tooling: we work with your stack (e.g., EDR/XDR, SIEM, cloud logs) and provide collection guidance or scripts where appropriate.
Storage: recommendations for secure evidence storage and retention aligned to your policies.

Keep the right people informed, not overwhelmed.

Internal comms: brief, timestamped updates and decision logs; exec and technical summaries.
External alignment: coordinate with legal/privacy, customers, and vendors as required; support for regulator/contractual notification language where applicable.
After-action: concise readout of what happened, what was impacted, and what changes reduce recurrence.

Raise your baseline before anything happens.

Playbooks: ransomware, BEC (business email compromise), insider misuse, web/app intrusion, cloud account compromise.
Tabletop options: scenario walk-throughs with decision points and evidence expectations.
Hardening pointers: quick wins for identity, logging, backups, and network controls tied to common incident patterns.

Why teams choose Forgepath

Key Benefits You Can Expect

Faster, Clearer Activation

Pre-agreed steps and contacts shorten time-to-action and reduce confusion.

Evidence-Led Response

Containment and investigation plans that protect artifacts and support root cause analysis.

Actionable Guidance

Engineering-ready steps for containment, eradication, and recovery sequencing.

Executive-Ready Reporting

Straightforward updates and summaries leaders can use with stakeholders.

Continuous Readiness

Playbooks, tabletops, and focused hardening tips that improve outcomes before an incident.

Cloud Systems & Security Manager

Zero.health

Working With Forgepath

Forgepath delivered outstanding service on our network and app security tests.
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Cloud Systems & Security Manager
Zero.health

Forgepath delivered outstanding service on both our network penetration test and application security assessment.

When a critical customer need arose, they quickly adjusted their schedule to meet our urgent timeline without compromising quality.

Their technical expertise, clear guidance, and hands-on remediation support helped us meet our EOY goals efficiently.

We were especially impressed by their flexibility, responsiveness, and professionalism throughout the process.

Chief Executive Officer

parsysco.com

Working With Forgepath

Forgepath separates themselves from the rest as they’re a true security partner.
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Chief Executive Officer
parsysco.com

Forgepath separates themselves from the rest as they’re a true security partner to Parsysco. They took the time to understand our requirements and how things were working with our previous provider.

We were impressed by how quickly they formulated a new strategy and approach. They helped us identify our challenges and consistently brought forward solutions that were in Parsysco’s best interest.

Most vendors only care about selling something, Forgepath took the personal relationship and partnership approach that we value greatly.